Where to start with TNT. We had a laptop that had to go from Perth to Melbourne for warrenty repairs. The service centre in Melb sent us out a "Pick up" order for TNT. I call them on the Monday morning to arrange to have the laptop picked up. They say Tuesday morning. Ok fair enough. Tuesday comes and goes and I still have the laptop. Make a few phone calls. Same thing Wednesday and every day for the next 10 days. When my husband rings them, he is told the laptop has been picked up and is on it's way to Melb as we speak. Really? Then what's in this box we have sitting on the lounge room floor? Eventually it gets to Melb. God only knows how.
Now we have the same thing in reverse to get it back. It's currently in Perth. Sitting at the Welshpool depot. and has been for 4 days. Apparently someone tried to drop it off on Tuesday afternoon. Funnily enough everyone was home and the front door was open and no one from TNT graced my doorstep. Can't find the phantom card they supposedly left either. I rang them yesterday (Wednesday) and through sheer frustration I swore at the unhelpful rude little tart on the other end and she hung up on me (oops my bad). Seems the reason it hasn't been delievered from Welshpool to Rockingham is bad weather. Hmmm since it hasn't rained in Perth since early January I think. I can only assume it is too hot for TNT to work.
Anyways this afternoon my husband is leaving work early to drive to Welshpool to collect the said lap top. After he has it in his hands he will be giving them a mouthful, but somehow I don't think it will be anything new for TNT.
1
