I recently purchased a large quanity (2 x 15 litre buckets) of exterior paint from Bunnings - Wollongong store. I had it tinted to a colour i chose from the brand's colour cards. Once the storeperson finished and removed the bucket from the 'shaking machine', they did not offer to show me the result and quickly taped it up. I requested to view the colour before proceeding to the checkouts and found it to be much different to what was on the card. They explained that all colours look different wet, which i am well aware of, as i have renovated many a home. But as the difference was quite significant, I requested that they apply some of the paint next to the colour on the card and let it dry, which was returned with a "roll of the eyes". Once dried, with an obvious difference in colour, the storeperson still "couldn't be wrong" and continued to argue that the colour takes 'around 12 hours' to develope and refused to re-tint it or alter it to resemble what i had chosen. Exhausted by the battle and time-wasted, not to mention how 'belittled' i was feeling amongst the other waiting customers, I failed to 'stand my ground' and stupidly purchased the 'mis-tinted' product ($330 worth), which many people agreed was not the same colour as on the card. GEEZ BUNNINGS ~ YOU SEEM SO HELPFUL ON YOUR COMMERCIALS?? - So if your looking for my place, it is the bright yellow 'eye-sore' !!
0
