Bunnings (Victoria, Australia)

2007-10-20  

I bought a hand saw from Bunnings Shepparton along with some other items today 20/10/07. When I reviewed the invoice, I was charged higher than what was shown in the shelf. I went back to the check out counter to tell her about the error. She checked the bar code on the item and it matched the one in the invoice. Having checked the bar code, she told me that it was the right price. I told her that the price is not the one indicated in the shelf ... then suddenly she raised her voice telling me that nothing is wrong and telling me to go the customer service and tell them what I think is right..she treated me like an idiot in front of many people...after having been humiliated, I went to the customer service to get the thing sorted out. I was refunded the exttra amount after verifying what I was telling them was true...The cahier's name is Kim at check out counter 4

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