6 months ago I purchased a Makita battery drill/driver specifically for a decking project I was planning. While sinking decking screws the drill gave off smoke and ceased to work. The Bunnings staffer I spoke to told me the drill had been misused and could not be replaced under warranty. I argued that the drill was used in accordance with the manual. He claimed it was the wrong tool for the job and I should have sought advice from staff prior to purchase. I still claim that the drill was used as per the manual and should have been sufficient for the job. A $300 tool should be expected to perform for at least the year under warranty. Their warranty return policy seems to be to belittle and insult the client and shirk from legal responsibilities. I'll tell a 1000 "do not purchase tools from Bunniongs because they care not about their customers".
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