I purchased a Netgear PS121 printer switch from City Software. The switch would not work with my printer.
Before I bought the printer I checked on the Netgear Australian website. Nowhere in the product specifications did it say it was not compatible with any printers.
I rang Netgear Support who told me it is NOT compatible with my printer. They refered me to their Global support website that listed compatible and non compatible printers.
Neither City Software nor Netgear will refund or exchange the item because they consider it not faulty. I argued with them that it is not fit to do the function it was shown to do. Before I purchased the equipment I looked on the Australian website and nowhere could I find a compatable printer list.
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