We originally arranged to have the heating/cooling evaporative system installed back in late 2007. After LOTS and LOTS of phonecalls and stuffing around on our part we finally got it installed in about May of 2008. It was funny how Alwyn didn't stop hassling to get his cash, some $5000, but then once paid dissappeared and failed to follow up or provide any customer service at all, for over 6 mths.
Once installation day finally came round, we were given a dodgy job that installed the cooling, but told they would be back to finish the installation of the heating as didn't have all parts available. We were given a time frame of 6 weeks. Well it is now March 2009 and we still have a half finished job!!!!!!!!!!!!
We were sent numerous letters throughout 2008, promising everything from finished installation to rebates due to delays, but surprise, surprise, nothing!!!!
We are a family with 6 kids and it was a huge expense for us. We just want what we paid for and for Alwyn to be stopped!!!
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