I have booked Tickets from Singapore to Chennai (date of journey 21 December (Ref: QGREAG booked on 15 May), However had to postponed the flight to 22nd December (changed on 14th July) as my connecting flight from Darwin to Singapore was postponed by tiger airways. (Ticket details and email (AFLRBA) saying that flight from Darwin to Singapore was postponed due to operational changes). I tried to convince to customer service that it was due to thierr operational changes, but couldn’t succeed. I was forced to pay the difference on phone otherwise I will loose my flight and fares from Singapore to Chennai. Again Tiger cancelled all his flights from Darwin Airport from 25th October; I have to forfeit Jet star return ticket from Melbourne to Darwin on 21st Dec and returning back on 27th Jan, due to cancellation of thier flights. I requested them to give a return ticket from Melbourne to Perth as it is extra charges which are incurred on me due to thierr flight cancellation. As per the Australian consumer forum and Tribunal “The financial loses beared by the consumer’s are the responsibility of the company “. They were least bothered and I have to buy a return tickets from Mel to perth through tiger airways. According to Tiger fare condition( Flight Cancellations And Schedule Changes) "In the the event that your Tiger Airways flight is cancelled we will reschedule you on the next available Tiger Airways flight, free of charge." Tiger has decided to cancel the all flights in furture from darwin airport so no rescheduling is not possible from darwin,so passengers travelling from darwin are entitled to claim compensation. Again according to Tiger (Flight Cancellations And Schedule Changes in website)"Tiger Airways does not compensate, reimburse or provide tickets for travel on other airlines and takes no responsibility whatsoever should a cancellation cause you to miss a connection to another flight" I am not sure becuase those who are flying to reach darwin from diffrent airlines to catch tiger airways to reach Singapore what happened to them "isTiger is not entitled to pay their fares as they are not missing their connection flight but original flight of Tiger airlines". Tiger must be made to pay for misleading and causing troubles to Passsengers for their wrong doing.Tiger advertises cheaper fares that doesn't mean that it will not be up to the expectation of people, People are paying them according to the fares they have demanded but later if thing goes wrong they cry that are budget and cannot meet people expectation. Customers must be protected for ill treated on this airlines. With regards Pradeep chandak
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