TNT ( Western Australia, Australia)
I COULD HAVE DRIVEN THERE AND BACK MYSELF in half the time... As I write I still have no parcel. If you really do have exceptional customer service you would have taken the money I gave you and spent it on a taxi from Laverton to the city and delivered my parcel (That's what I paid YOU to do.) because clearly your infrastructure can't handle such a task. At the least you could have rung me and explained that, despite what the nice email told me, I would NOT be getting my parcel in the forseeable future. Thanks TNT, you're the best.
2
