I am 2 months into a Virgin Mobile contract. I bought the phone to use in my business. I am desperate to get out of the contract and have told them so many many times to no avail. The initial problem was with Monday to Fridays phone reception......from about 3pm till 6pm the network would responsd with 'Network Busy" every time I tried to make a phone call. This has been a disater for my business causing me considerable expense and frustration. All my complaints fall on deaf ears.....they have all the cute little responses like "...we at Virgin are really focused on keeping our customers happy etc etc" but I am firmly of the opinion they do not give a damm. Over the past week or so the Network Busy situation has improved somewhat now I am getting text notices to say I am using the phone far beyond my monthly contract plan....I have only had 1 phone a/c and I paid it early. What is wrong with this phone comnpany????? Never ever have I had such disinterest from a supplier. I will never recommend Virgin Mobile to ANYONE
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