AAPT (New South Wales, Australia)

2008-08-21  

I was recently sent a Debt Collection Notice on behalf of AAPT. For the entire life of my use with them I was always $100 in front of my bill. The day I disconnected I ended up over $100 in arrears. When I was talking on the phone to the person who was updating my service disconnection nothing was said about owing money. The first thing I get from them is a debt collection notice. Not even the common courtesy of a telephone call on the number I have always used. When I asked if this could have happened the reply was "I don't see how it is our responsibility". I have paid the bill now but will not be using a second rate company like them again. Worse than Telstra if you can believe that.

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