Cash Converters (Queensland, Australia)

2004-11-20  

Hi,
My name is Ann. Last month, my friend and I went to Cash Converters at Logan Central. We wanted to sell our things to them. There has a staff who is called Troy served us. Firstly, he helped us to mark the price of each thing. And then he added all things up, and he told us that the price is $150 totally. We agreed that, but we must need to know the price of each thing. He said that he couldn¡¦t tell us each price because we have too many things, but he would give us the receipt that would show the price of them.
When we received the receipt, we discovered that many things did not show on the receipt and also were excluded in the total price. We felt very strange about this. So we came there again to ask Troy. He was very rude to say that he did not know why about it and it was the problem of computer and he must not take any responsibility. And then he came back his office and did not care us again.
Because we did not receive a good explain, so we looked for the manager at this shop. This manager is called Stan, we told this event to him,however, he just defended his staff and his service was very bad and rude too.
Finally, we also did not receive any suitable explain. We just received their bad services.

cheers,
Ann

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