Flight Center (Chirnside Park, Victoria, Australia)

2010-09-16  

Flight Center @ Chirnside Park made a mistake with a booking for us
When we highlighted the problem they wanted to charge us an extra $500.00 to fix their mistake.
Complaints department at Head Office showed little interest, refused to speak with me personally and would not even give the name of anyone higher up in their organisation, rather choosing to cowardly hide behind the faceless and impersonal email system.

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