ON JULY 14, 2006, MRS. PARSONS, A STATE FARM CUSTOMER, RAN INTO THE BACK OF MY VEHICLE WHILE I WAS SITTING AT A TRAFFIC LIGHT. SHE HIT MY CAR SO HARD A CANNED COKE IN THE FRONT CUP HOLDER FLEW PAST MY HEAD INTO THE BACK SEAT OF MY VEHICLE. I GOT OUT AND SHE GOT OUT. SHE HANDED ME A PIECE OF PAPER WITH HER NAME, PHONE NUMBER, AND POLICY NUMBER. SHE SAID, "HERE IS MY AGENT'S NAME. CALL HIM AND HE WILL TAKE CARE OF EVERYTHING." I SAID, "WE HAVE TO CALL THE POLICE." SHE SAID, "I AM NOT STAYING FOR THE POLICE." SHE PROMPTLY GOT IN HER CAR AND DROVE AWAY LEAVING ME AND A FRIEND STANDING IN THE MIDDLE OF THE STREET. I CALLED THE POLICE AND THEY TOLD ME TO COME TO THE POLICE STATION AND THEY WOULD DO A REPORT. I DID AS THEY INSTRUCTED. I CALLED STATE FARM'S AGENT, MR. STAN ROCKET. HIS SECRETARY TOLD ME TO GET A POLICE REPORT AND BRING IT TO HER OFFICE. WHEN I DID, SHE SAID THAT SHE HAD CALLED MRS. PARSONS AND SHE ADMITTED THAT SHE HAD HIT MY VEHICLE SO THEY WOULD FILE THE CLAIM AND SOMEONE WOULD BE CONTACTING ME. I SPENT THE NEXT TWO WEEKS WITH A SEVERE HEADACHE AND LARGE KNOT ON THE BACK OF MY NECK FROM THE JOLT. MY PASSENGER HAD A NECK INJURY, TOO. I LOST TWO WEEKS WORK BECAUSE I DO PRIVATE DUTY NURSING AND WAS AFRAID TO TRY TO LIFT ANYONE. WHEN THE LADY FROM STATE FARM CALLED ME ABOUT MY VEHICLE, SHE SAID THAT I COULD TAKE MY VEHICLE TO ONE OF THE SHOPS THAT WAS LISTED ON THEIR APPROVAL LIST OR THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE.....WRITE ME A CHECK TO REPAIR IT...AND I COULD GET IT FIXED WHERE EVER I WANTED WITH WHAT THEY DECIDED I SHOULD BE ABLE TO FIX THE DAMAGE FOR. SHE MADE IT CLEAR THAT THEIR SHOP WAS THE BETTER DEAL. IT TOOK THEM LONGER THAT THEY ESTIMATED SO I WAS WITHOUT A VEHICLE LONGER THAN STATE FARM PAID FOR A RENTAL CAR. I COULD DEAL WITH THAT HITCH. THEN THE REAL PROBLEM CAME. I HAD JUST INSTALLED A NEW CD SOUND SYSTEM TWO WEEKS BEFORE THIS OLD......OLD LADY RAN INTO ME. IT HAD A NEW CD PLAYER IN THE DASH.....TWO NEW SPREAKERS IN THE REAR DOORS.....IT HAD AN AMPLIFIER AND BOOM BOX IN THE REAR OF THE CAR. THE COST WAS $881.00. THE REAR IMPACT KNOCKED IT LOOSE IN THE DASH...MY HAND HIT THE AFTERMARKET PLATE THAT WAS ADDED AROUND THE NEW CD PLAYER AND POPPED IT OFF AND BROKE IT.......IT SHORTED OUT THE TWO SPEAKERS IN THE BOOM BOX......IT SHORTED OUT THE DRIVER'S SIDE SPEAKERS. STATE FARM CONTRACTED THE JOB TO INSPECT OUT TO A COMPANY(CCS 1-800-227-8997) THAT CONTRACTED THE JOB OUT TO A LOCAL AUDIO SHOP. I TOOK IT TO VICKERS' AUDIO IN DOUGLAS, GEORGIA, FOR AN INSPECTION. HE CHECKED IT OUT AND DETERMINED THE ABOVE DAMAGE. HE DID AN ESTIMATE AND SENT IT TO THE COMPANY HE WAS DEALING WITH. HE HAD TO REMOVE THE CD PLAYER COMPLETELY TO CHECK THE WIRES TO BE ABLE TO CHECK THE SPEAKERS. HE LEFT IT LAYING IN THE BACK SEAT OF MY CAR. STATE FARM (DAVID AT 1-770-418-3105) REFUSED TO PAY FOR ANYTHING EXCEPT THE TWO SPEAKER IN THE BOOM BOX. THEY HAD VICKERS AUDIO TAKE THE CD PLAYER COMPLETELY OUT TO GET TO THE WIRES TO CHECK FOR DAMAGE, BUT REFUSED TO PAY FOR HIM TO PUT IT BACK IN.......SO NOW I HAVE TWO SPEAKERS THAT WORK IN THE BACK OR I GUESS THEY WORK BECAUSE HE SAID THAT HE COULDN'T CHECK THEM OUT UNLESS I PAID HIM TO PUT THE CD PLAYER BACK IN THE TRUCK. I CALLED STATE FARM AND BYPASSED THE MIDDLE MAN BECAUSE HE SAID THAT THEY SHOULD PAY FOR ALL OF IT, BUT HE COULD NOT GET THEM TO AGREE TO IT. HE SAID THAT IT WAS STUPID. HE SAID THAT EVERYTIME HE CALLED DAVID AT STATE FARM, HE SAID TO JUST HOLD OFF AND WAIT AND LET'S SEE WHAT HAPPENS. DAVID SAID THAT IT WAS IMPOSSIBLE FOR THE CD PLAYER TO HAVE BEEN KNOCKED LOOSE WITH A REAR IMPACT. I SAID, "WERE YOU IN THE CAR...I GUESS I MUST HAVE MISSED SEEING YOU." I TOLD HIM I WAS GOING TO FILE A LAW SUIT IN SMALL CLAIMS COURT AGAINST THE MRS. PARSONS FOR THE ADDITIONAL DAMAGE. HE SAID, "GO AHEAD....THAT CERTAINLY IS YOUR RIGHT." I CALLED MRS. PARSONS AND TOLD HER. HER RESPONSE WAS: "I AIN'T INVOLVED IN THIS.....YOU

