Smart Talk (Miami, Florida, United States)

2010-12-18  

This is the worst! I left a contract with Verizon, paid a termination fee, in the hopes of getting better "Deal", after all they were reselling Verizon services for a lower rate. Tthe cell reception side of it is reliable, the marketing side is horrible. I was brow beaten and inundated with "enroll in auto pay" emails, phone calls, and text messages. I called the company to ask them to stop marketing to me, I felt harrassed, and the very next day I received more emails, another text message ,after which my unlimited text message plan told me I had insufficient funds to send a text message, unlimited plan while in my "service period". I called the company again and they reset my phone which made me have to go through reestablishing my voicemail, I lost evrything. My service period was coming to its last couple of days, I put a phone card in que on line, it was supposed to take over when my current srevice period ended, YOU GUESSEDIT, I was driving to Boston, 45 minutes from home, I went to call my destination and let them know I was close, RIGHT no service, my qued phone card did not take over and when I called the company they thanked me for my business and told me they had no record of a phone card in que. They asked me for my phone card number (like I was living my life with the phone card right next to my liscence in my wallet. Be careful my friends, in this case you will get exactly what you pay for. What you save in a couple of dollars will be over compensated by time on the phone with this company and service outages to boot.

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